New TradingShenzhen 2025 in progress
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TradingShenzhen.com in 2025 - everything will be revised
Major update: our shop is getting a facelift!
It's hard to believe, but it's been five years since we last updated our shop design and software. Now, in 2025, the time has finally come: we are working hard in the background to take our shop to the next level!
We don't just want to keep you informed, we want to actively involve you in the development of our new shop. Your feedback is extremely important to us – after all, we are designing the shop for you!
Our last survey was very informative and showed us where we still need to improve. Which functions are used, which might be useful and where you still have questions.
To ensure that we continue to meet your requirements, we will keep you regularly updated here with the latest developments. And the best thing is: you can actively participate in shaping the new shop! Write to us with your ideas, wishes or suggestions in the comments section.
Above all, the new shop should help you to make your purchase decision even better and easier. Because for us, there is nothing worse than an uninformed customer. With your help, we can ensure that you get the devices that are perfect for you – without compromise!
What can you expect??
The biggest improvements are taking place under the hood. We are updating the shop to the latest software version, which will bring you many advantages:
- More performance: The shop will be faster and more efficient.
- New functions: Especially in the admin area, new functions will soon be available to us.
- New features: But we also have many new features for our customers on the site.
- Higher security: Your data is even better protected with us.
Spring cleaning in the shop
In addition to the technical updates, we are taking the opportunity to do some serious cleaning up. Did you know that we have a total of 2,700 products in our system? Many of them are no longer active. We currently offer about 600 products online – our goal is to create a more compact range of 300–400 current and always available items.
This will create space for new products, remove old “data garbage” and ensure that you can find what you are looking for more quickly in the future.
Update 06.03.25 - Groundwork completed
Groundwork Completed – Now Entering the Final Phase!
We're thrilled to announce we're entering the home stretch of our brand-new website! But before we could kick off this final phase, we've completed many essential groundwork tasks.
The focus of our new design is clear: providing you with the information you need. Our goal is simple—we want you to find the perfect product for you. We understand clearly: Chinese smartphones, tablets, laptops, and gadgets aren't always ideal for everyone. While they offer significant benefits, they do come with minor drawbacks.
These drawbacks can weigh differently for each customer. That's why we're committed to providing you with as much detailed information as possible, helping you make the best buying decision. Your satisfaction in finding the right product is far more important to us than making a quick sale, only to face frustration or returns later due to insufficient information.
Unfortunately, we're seeing more and more competitor websites providing minimal or misleading information. This often results in frustration: no OTA updates or incompatible firmware with smartwatches. We're determined to prevent such issues, and here's how we've addressed them:
A. Our Improved Product Assistant
- Click the button beneath the product image to select your country and provider, instantly viewing network compatibility details.
- We've completely rebuilt our database, updating compatibility data for all 39 countries we ship to.
- Each provider now clearly lists available 4G and 5G frequencies.
- New features including eSIM support, smartwatch compatibility, and Android Auto have also been added.
B. New Product Extension Module
- Product Icons: Quickly identify the 4-5 key features each product offers.
- "Before You Buy" Box: Easily expandable to deliver last-minute details before purchase.
- Firmware Info Icon: Clearly shows all relevant firmware details and supported languages.
- Shopping Cart Info: Important notices directly in your shopping cart, ensuring a smooth checkout.
C. Enhanced Support Contact Form
- Now with predefined subject lines and dynamic fields tailored to your selected inquiry type.
- Instant collection of essential details (Order ID, device model, IMEI, etc.), speeding up response times.
- Automatic ticket creation streamlines support processes and reduces confusion.
D. Improved Chatbot Experience
- Significant improvements and optimizations implemented over recent weeks.
- Specialized agents now capable of answering up to 95% of your queries in real-time.
- Continuous enhancements to address any remaining challenges.
E. Return of YouTube Reviews!
- Your favorite reviewers' videos are back, integrated directly into product pages.
- We've implemented a smarter integration to keep page loading times fast—great for SEO and user experience.
- Multilingual reviews available to assist you further in your purchasing decisions.
F. AI Automation for Faster Support
- Quickly handle tracking inquiries, returns, and general product questions via chat.
- AI-powered systems deliver swift, easy, and accurate responses.
G. Revamped Return Manager
- Virtually invisible to you, but significantly beneficial in our backend operations.
- Now quicker, simpler, and more efficient processing of returns, refunds, and warranty claims.
We continue working diligently on our new website and look forward to launching it at the end of March. Stay tuned!
Update 14.01.25 - New Product Design
A first look at our new design: header and product page
Today we are giving you an exclusive insight into the new header and product design of our shop! Here are the planned improvements, which we would like to explain in detail:
1. New header – compact, informative and practical
The header remains true to the old design, but is enhanced with important functions:
- Large search bar: for an easy product search.
- Categories and menu: you can find the categories on the left, the important menu items are at the top, and our assistant is also available.
- Unique Selling Points (USPs): three USPs that make our shop stand out.
- New features: you can now create wish lists and log in to your account more quickly.
2. product design improvements
product images:
- The colors of the devices are now even more visible so that you can immediately see the model you want.
- Larger product photos, which also look much better on mobile devices.
Icons and information:
- Produkticons: We are introducing five icons that show you at a glance what a product offers and what it does not offer.
- Compatibility check: It will be retained, but will be given a new name – suggestions are very welcome!
Price and availability:
- The price now clearly indicates that the tax is already included.
- The old price, the discount and the availability (“In Stock” or “Sold Out”) are displayed more compactly and clearly.
Firmware-Details:
- Next to the firmware selection, there is now an info box that explains details such as available languages, firmware-specific features and possible issues.
Social Media and Affiliate:
- Social media icons are now compact and easy to access.
- The affiliate program is more prominently displayed so you can see directly how much you can save by making a purchase.
Delivery times and language:
- Delivery time information is clear and to the point – you know immediately whether we deliver to your country and how long it takes.
- Language and currency are now automatically preselected based on your location, so that international customers can shop directly in their local currency.
We look forward to showing you more of the new design soon. Share your thoughts or suggestions in the comments – your ideas will help us make the store even better!
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